Enache N

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Verified Reviewer

Kein Essen und kein Geld zurück

Hallo, ich habe heute am 15.03.2024 auch eine Beschwerde über diese Liferando-Anwendung. Ich habe im Mecdolnas-Laden eine Bestellung im Wert von 16 Euro aufgegeben, eine Stunde auf die Bestellung gewartet, sie kam nicht an und ich habe mit jemandem gesprochen, der es mir gesagt hat dass er von dieser Beschwerde Kenntnis genommen hat und sie das Geld auf das Konto zurückerstatten werden und dies nicht geschehen ist, ich habe auf dieses Konto gewechselt, das Geld ist sofort eingegangen, ich muss warten,
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Preferred solution: Deliver product or service ordered

Sushant S Bqz

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No response from customer service

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Lieferando - No response from customer service
Lieferando - No response from customer service - Image 2
Lieferando - No response from customer service - Image 3
Updated by user Oct 07, 2023

No response from customer service , An disappointing experience.

Original review Oct 07, 2023
I have been trying to reach customer service from ladt 6 days and got no response, i wrote several emails and also try to call them , I want refund for my last order , i cancelled that order immediately by calling restaurant they cancelled it from there side but lieferando doesnt refund my money. Please someone help me for this issue.
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Loss:
$16

Preferred solution: Full refund

Pawanpreet K Qru

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Verified Buyer
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Refund

Lieferando - Refund
I have order my pizza but driver did not come at my home.. and when i called thay are telling lie and said driver cant come again
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Preferred solution: Full refund

Resolved
Christiane B Adu

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Verified Reviewer

Resolved: Stornierung einer bestellung

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Updated by user Jan 23, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 08, 2024
Ich habe immernoch niemanden von Lieferando erreichen können und auch nicht eine Antwort auf meine Emails bekommen. Es ist eine Frechheit. Von Lieferando und genauso von dem Restaurant, das meines Erachtens nach die Bestellung stornieren hätte können oder nicht annehmen müssen. Wie auch immer. Aber man hat einfach die Bestellung als geliefert im Status gemacht. Sehr traurig wie man nur noch überall abgezockt wird.
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Loss:
$86
Pros:
  • Im moment nichts
Cons:
  • Das man bei problemen niemanden erreicht

Preferred solution: Full refund

Viviana G Kfu

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Verified Reviewer

0163 948****

Lieferando - 0163 948****
Ich habe meine bestellung nicht erhalten. Ich will meine geld zurück. Viviana Greco Im Mellsig 26 6**** Frankfurt
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Loss:
$35

Preferred solution: Full refund

Elias F Qax
map-marker Berlin, Land Berlin

Reklamation

Lieferando - Reklamation
Mir wurde 2 mal Geld abgebucht. Habe ausversehen 2 mal per klarna sofort überwiesen. Was tun für Geld Rückgabe?
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User's recommendation: Bitte helfen

Javin Wyn
map-marker Erfurt, Thuringia

Refund

Lieferando - Refund
delivery to Domino's Pizza has been cancelled. I would like a refund because my bank account has already been debited.
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Marcel L Wlj

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Verified Reviewer

Work for Lieferando

Hi I have been sent an email but I cannot access it it was about filling in information to join as a courier could you please resend that email on to this email address as I am keen to start working as soon as possible
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Preferred solution: A new email with what I need to fill in to get the job

Anonymous
map-marker Wipperfürth, North Rhine-Westphalia

Arbeit

Sehr geehrte Damen und Herren, Ich möchte bitte einen Kopie von meinem Vertrag haben. Vielen Dank im Voraus. Mit freundlichen Grüßen Omar Shakaki
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Abdul M Ydb

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Verified Reviewer

Do not Recieve order

I made an order but did not Recieve it. I ask for refund but still did not get it. Please look into this matter.
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Loss:
$25

Preferred solution: Full refund

Fatma E Mtg

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Verified Buyer
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Not arrive my command

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Lieferando - Not arrive my command
Lieferando - Not arrive my command - Image 2
Befor yeasrday I order and after one hours I waiting I see the put thank you for your order but I dont get it and it was bad night I sleep hungry I send msg but no answer from your side , now I cant make order again to not still again, I hope back to me my money
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Loss:
$21
Pros:
  • First time happen problem
Cons:
  • No body soul my problem

Preferred solution: Deliver product or service ordered

User's recommendation: I hope some reaction from this application back to me my money because I get stuck I scared to I order and we’ll happen same

Damoc F

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Verified Reviewer

My food is not here

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I wait yesterday 1.30 minutes for my food. I don't like this company. Don't buy from Liferando. It's not seriously.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Munich, Bavaria

Bitte melden wegen Pizza Servus

Sehr geehrte Damen und Herren Ich habe Backhaus in eversbusch str 3 80999 München Ich plane Pizza Lieferanten zuhausen Bitte melden sich bei mir 0898921**** 0178184**** Mit freundlichen Grüßen Backhaus ikram
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Josip G Aus

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Verified Buyer

Ordered meal that never came AND i was charged for that

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Lieferando - Ordered meal that never came AND i was charged for that
Ordered meal McDonalds AND order was cancelled than you took my money gave me back AND than you took IT one more time
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Loss:
$24

Preferred solution: Full refund

Anonymous
map-marker Berlin, Land Berlin

Request

Piease call me a liferservice go to nafis resturant in berlin and bring my order to my house in burg bei magdeburg
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Alexandre S Tcz

My food was never delivered

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This company is a scam! They dont deliver your food and dont reply to support requests either. I have placed an order and waited for hours! Food never showed up. Restaurant didnt pick up my calls either
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Loss:
$20
Cons:
  • Scam company

Preferred solution: Full refund

User's recommendation: Don’t

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